Features
Features built to simplify every step of the counting process
For churches of any size
Built for churches of all sizes and setups
CountTrue is built to stay simple for Sunday volunteer counters while also giving ministry staff and leaders a clearer review process after the service.
It works for smaller churches that just want one clear, reliable total, while also supporting medium and larger churches with more sections, more people involved, and more complexity to manage well.
Simple for Sunday, clear for Monday
Simple for your Sunday volunteer counters, and clear for your Monday team review.
Fits small to large churches
From simple counting options for small churches to specialised counting features for medium and large churches.
Built for volunteer teams
Made for teams of volunteer counters who need a shared, repeatable process.
Works for multisite churches
Designed for churches with multiple locations, different services, and more complex oversight needs.
Planning Center integration
Bring Planning Center attendance totals into CountTrue
Connect CountTrue with Planning Center so Check-Ins and Groups attendance totals can be included in your service review, weekly totals, and reporting - without importing individual people. See the workflow guide.
Import Check-Ins totals
Bring in Planning Center Check-Ins totals for ministries such as kids, youth, or volunteer check-in workflows
Map Check-Ins totals to the right CountTrue service event
Include regulars, guests, and volunteers according to the setup your church needs
Import Groups attendance
Pull attendance totals from Planning Center Groups events
Useful for churches that already record attendance through Groups
Match Groups attendance to the correct CountTrue service by date and time
Include imported totals in reporting
Imported totals can be included in displayed service totals, weekly totals, and stats
Keep imported totals separate from CountTrue submitted and confirmed count records
See clearer attendance trends without double-entering the same numbers
Totals only, not people
CountTrue imports attendance totals, not individual profiles
Keep CountTrue focused on counting and reporting, while Planning Center remains the wider church system
Use connected workflows without turning CountTrue into a ChMS
Church setup
Set up your church structure clearly from the start
Organise locations, service types, recurring events, and account-wide settings so your counting workflow stays clear and repeatable week after week.
Structure your church by location and service type
Create locations for campuses, sites, and other church locations
Create service types for Sunday Services, Youth Services, Traditional, Contemporary, Family Services, Mid-week Prayerbook, and more
Create recurring and one-off service events
Each service type can have multiple weekly events and service times, such as 9am and 6pm
Auto generate weekly events per service type
Add one-off events for special events
Choose the right layout for each service
Select the seating layout or section tallies that match that service event
Set service date, name, and time
Add attendance groups beyond the main room
Add additional count groups for areas not counted directly by volunteer counters
For example, Kids ministry totals can be added separately or imported from Planning Center and incorporated into the service total
Counting setup
Choose the counting method that fits your church
Set the count mode, determine how sections are assigned, and define when during the service your team should count.
Choose how attendance is broken down
Count by People or Adults & Kids
Use the mode that best matches how your church reports attendance
Decide how sections are assigned
Have counters count all sections
Or allocate specific sections to each counter
Guide your team on when to count
Set a “count at” time to guide your team on the best moment in the service to count
Support simple and advanced church setups
Works for simple counting workflows in smaller churches
Also supports more structured workflows in churches with more counters, sections, and services
For volunteers
A counting process your team can pick up quickly
Make it easy for volunteers to join the right service, count confidently, handle full rooms, and avoid missing sections.
Get volunteers counting quickly
No login required for volunteers
Service-specific join codes get them counting straight away
Select a section and start counting immediately
Count seats or use tally-style workflows
Tap seats to mark them as occupied
Tally counters can also be enabled for seating sections if preferred
Use tally counters for non-seated sections
Section totals aggregate automatically
Reverse count when the room is full
When a section is more than half full, counting empty seats can be quicker
Use fill row or fill section to mark seats as occupied first, then adjust individual seats
Tap seats to change type such as adult to kid, or mark them as empty
Use Extras counters for prams, wheelchairs, people standing at the back, or extra chairs brought out on busy Sundays
Everyone gets counted, no matter where they are
Count sections for stages, foyers, parents rooms, overflow areas, and volunteer teams that may not otherwise be included
Mark empty sections so they are not accidentally missed
In allocated section workflows, mark sections as being counted by another counter
Submission review highlights sections not yet counted, marked empty, or assigned to another counter
Review and confirmation
Give leaders a clearer review process after the service
Count leaders and admins can review submitted counts, catch unusual variations, and confirm totals with more confidence.
Review submitted counts in one place
Count leaders and admin users review and confirm submitted counts
See a clearer post-service workflow instead of piecing results together manually
Spot unusual submissions quickly
Warnings appear when a submissions vary by more than 10% from other counts
Exclude count submissions you suspect are incorrect
Confirm totals with more control
Confirmed counts average totals to provide grand totals
When using allocated sections, choose totals for each section where multiple counts exist
Build a more complete final attendance number
Additional count groups help build a more complete service total
For example, Kids ministry totals entered in CountTrue or imported from Planning Center can be included for a more complete attendance figure for each service
Layouts and counting modes
Use detailed layouts, section tallies, or simple mode
Different churches need different levels of complexity. CountTrue gives you visual seating layouts, simpler section tallies, and a lightweight simple mode.
Create visual auditorium layouts that match your space
Create visual seating and section maps of your sanctuary or auditorium
Create multiple layouts for different events, setups, or rooms
Use pre-built layout templates to get started quickly
Export layouts as PDF and share with your team
Build accurate seated sections
Create sections with rows and seats
Adjust row spacing, seat gaps, and shuffle rows sideways
Align, duplicate, flip, rotate, curve, and skew entire sections
Add non-seated areas that still need to be counted
Don't miss those on Stage
Areas such as foyers, parents rooms, and overflow spaces
Volunteer teams that may otherwise be missed
Simple count modes for smaller churches
Section Tallies create a list of sections and use tally counters for subtotals instead of seat selection
Simple Mode is ideal when you just need a quick and easy head count with no layouts and no sections
Reporting and insights
See attendance trends, not just final numbers
Track weekly totals, compare services and locations, and bring historic data across so your reporting starts with real context.
View attendance clearly over time
View weekly totals in beautiful and easy-to-filter graphs
Track growth and seasonal trends
Include imported Planning Center totals in reporting views where needed
See attendance breakdowns across services, locations, and counting types
Bring your existing history into CountTrue
Import historic counting data via CSV
Bring your previous data across so you are not starting from scratch
Include additional counting groups to keep historic data consistent with new CountTrue reporting
User roles
Give each person the access they actually need
CountTrue includes separate roles so account-wide leaders, location admins, and count leaders can each manage the parts they are responsible for.
Organisation Admins
Manage the whole organisation, including subscription and billing
Manage users across the organisation
Manage all locations
Manage organisation-wide settings, reporting, and date/time preferences
Location Admins
Manage allocated locations
Manage location-specific service types, service events, and layouts
Manage location-specific users
Confirm submitted counts
Sunday Count Leaders
Access current service events to share with the counting team
Confirm submitted counts
Counters
No login or app required
Use the join code to start counting on your phone