Last updated: April 2026
This Privacy Policy explains how CountTrue collects, uses, stores, and protects information when you use the platform.
Account and organisation information. When a church signs up or manages its account, we may collect:
Usage and technical data. We may collect technical and usage information such as:
Attendance and operational data. CountTrue stores attendance information and related operational data entered by users. In most cases this does not identify individual attendees personally.
Cookies and similar technologies. We may use cookies or similar technologies to remember preferences, support login flows, improve performance, and understand how the service is used.
We use information we collect to:
We use third-party providers to help operate CountTrue. These may include:
These providers may process data according to their own privacy policies and terms.
We take reasonable steps to protect personal information and platform data from unauthorised access, misuse, loss, or disclosure.
However, no method of storage, transmission, or online service is completely secure, and we cannot guarantee absolute security.
We retain information for as long as reasonably necessary to provide the service, maintain platform records, improve functionality, comply with legal obligations, and resolve disputes.
CountTrue is based in Australia but may serve users in other countries. Your information may be processed or stored in jurisdictions outside your own.
Depending on your location and applicable law, you may have rights to request access to personal information, request corrections, or request deletion.
To make a request, contact support@counttrue.com.
We may update this Privacy Policy from time to time. When we do, we will post the updated version with a revised “Last updated” date.
For privacy-related questions, contact support@counttrue.com.